Until a few days ago I tried burning a CD with iTunes and it wouldn’t work. XGX – “did the drive you’re having trouble with come with the notebook? Not much help, am I? It appears that you DVD player, since it wasn’t listed at Sony, was made especially for the Dell computer, and since Dell won’t offer any help, which I think is crappy, there seems to be only one solution After that I did a complete format and reinstall of XP.

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It’ll cost less in the long run than if you try to put it in and something screws up.

The DVD drive works properly. XGX – “did the drive you’re having trouble with come with the notebook? Log in or Sign up. Sony doesn’t list an update for that drive on the support page for that model. Anyhow, I did download Nero InfoTool 5.

Problem with Sony DVD+-RW DW-Q58A

But its not recognized still! StubbyAug 13, Is there any other way for registry patch? I guess what I’m trying to say is simply Hopefully, you’ll find the right firmware you need there.


I have attached information from under 3 tabs – Drivers, Drive and Disc. The only thing I can recommend after looking at the logs, and you say the drive does indeed work on another notebook No, create an account now.

The results are e-mailed to Sony and they give you a toll-free number to call after hours and they will tell you what the problem is and, if possible, how to fix it. I also connected k series DVD drive only dvd read no write to my laptop and the drive works.

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Any help is appreciated. I really need some help, I don’t want to go get a new computer After seconds the spinning stops and the drive re-tries to read the disk again. Not much help, am I?

Problem with Sony DVD+-RW DW-Q58A | Support Forums

Mine, however, had a ‘hardware error’ and has to be replaced and since mine is out of warranty, guess who’s going to be buying a new DVD player?

Okay, since Sony has no listing for your particular DVD, the next place to go for drivers is here http: Slny that I did a complete format and reinstall of XP. A green light on the drive is on continuously and dw-q58x drive makes sounds like its working. I think this fits under the NOT catagory!! No, create an account now. I can hear the disk spinning and trying to read. I was hoping, by installing the software, it would recognize my drive.

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This happen continuously until I remove the disk. The way I see it, you have 2 choices, get and external, USB drive or you can checkout some of these http: I was installing Nero burner and after restart the DVD drive just stopped working. Yes, my password is: As for the cost to install one, again, I have no clue. Could you boot from original XP CD?